IT Industry

Outlook 2016

RESEARCH REPORT

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JANUARY 2016

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Developing Maturity Models for IT Management

A Procedure Model and its Application

Jörg Becker，Ralf Knackstedt，Jens Pöppelbuß

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BISE – Research Paper

First Online: 21 May 2009

Abstract

Maturity models are valuable instruments for IT managers because they allow the assessment of the current situation of a company as well as the identification of reasonable improvement measures. Over the last few years, more than a hundred maturity models have been developed to support IT management. They address a broad range of different application areas, comprising holistic assessments of IT management as well as appraisals of specific subareas (e. g. Business Process Management, Business Intelligence).

The evergrowing number of maturity models indicates a certain degree of arbitrariness concerning their development processes. Especially, this is highlighted by incomplete documentation of methodologies applied for maturity model development.

In this paper, we will try to work against this trend by proposing requirements concerning the development of maturity models. A selection of the few well-documented maturity models is compared to these requirements. The results lead us to a generic and consolidated procedure model for the design of maturity models. It provides a manual for the theoretically founded development and evaluation of maturity models. Finally, we will apply this procedure model to the development of the IT Performance Measurement Maturity Model (ITPM3).

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Accidental Empires

How the Boys of Silicon Valley Make Their Millions, Battle Foreign Competition, and Still Can‘t Get a Date

Robert X. Cringely

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1996, HarperBusiness

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Dynamic container logistics Conception of an IT-based management and decision support system for automotive reusable container circuits

Sophie Hantsch, Helmut Kergel, Maria Elisa Munoz, Michael Nerger

CLUSTER MANAGEMENT EXCELLENCE

IN MEXICO

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Mexican Information Technology Clusters in Comparison

with European Peers

PUBLIC VERSION

May 2015

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IT-Sicherheit

in der Wirtschaft

Wie sicher ist Ihr Unternehmen?

Praktische Informationen für einen besseren Schutz Ihrer IT-Systeme

Studie im Auftrag des Bundesministeriums für Wirtschaft und Energie

IT-Sicherheit für die Industrie 4.0

Produktion, Produkte, Dienste von morgen im Zeichen globalisierter

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Wertschöpfungsketten

Abschlussbericht

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