Managed services allow businesses to offload day-to-day network management tasks to service providers and thus free up internal talent to focus their core expertise on making the fundamental changes needed to accelerate businesses’ processes and innovation to gain a competitive edge. The current architecture implemented to deliver managed services to large enterprises, however, is blocking service providers from offering managed services to smaller businesses (SMB). The current architecture employs purpose-built hardware on the customer’s premise, which makes it more expensive, less flexible, and involves high-touch sales processes followed by a lengthy installation interval. SMBs have different requirements because of their smaller size and dynamically changing business needs, which make it hard for service providers to profitably offer them managed services at price points and flexibility that is attractive to them.